Job Description
Contextual Access Lead – CISO Remote
Overview
Our global client empowers a vast, international workforce by providing secure and fast access to essential technology through a cutting-edge Zero Trust framework. In this pivotal role, you will manage and support the technology behind this secure access environment—focusing on the operational excellence of our Zscaler platform. We seek a seasoned leader with extensive experience in IT operations, security tool management, and a record of driving successful process improvements in complex organizations.
Key Responsibilities
• Provide executive leadership across diverse teams, including both operational and build-focused groups, ensuring excellence in performance, talent development, and recruitment.
• Offer technical mentorship to foster a culture of innovation, continuous learning, and collaboration.
• Ensure that critical technologies operate in alignment with defined service level agreements (SLAs).
• Coordinate essential operational initiatives, such as disaster recovery testing.
• Monitor, measure, and report on performance using established KPIs, delivering clear insights to senior management and stakeholders.
• Oversee end-to-end delivery and enhancement of functionality from the Zscaler platform.
• Manage and implement process improvements and technology enhancements to maximize value.
• Collaborate with major international vendors to manage feature requests and technology updates.
• Stay informed about emerging trends and tools in Zero Trust security, recommending strategic improvements where necessary.
• Develop and maintain comprehensive metrics, dashboards, and reports to track access and automation effectiveness.
• Automate routine tasks to boost scalability and efficiency.
• Partner with cross-functional teams to identify improvement opportunities and prioritize initiatives based on business impact.
• Identify, communicate, and mitigate operational risks while establishing best practices, standards, and governance frameworks.
• Collaborate with the cybersecurity team during incident responses.
• Effectively communicate with senior management, technical teams, and external clients about the Zero Trust strategy and secure access solutions.
Location & Working Arrangements
You will lead teams distributed both domestically and internationally. Your primary base will be remote working.
Benefits
• Permanent contract with a competitive salary from day one.
• Annual performance-based bonus.
• Flexible working options supported by modern connectivity and remote work allowances.
• Generous vacation package with options for additional leave.
• Unlimited access to professional training and development programs.
• Premium pension plan.
• High-performance technology equipment and mobile connectivity for both professional and personal use.
• Access to comprehensive group health insurance.
• Transportation benefits, including a lease car with associated travel allowances or reimbursement.
Ideal Candidate Profile
• Minimum of 15 years of experience in IT operations, including at least 5 years in a leadership role managing technical operations within a large organization.
• Demonstrable expertise in managing the Zscaler platform and familiarity with tools such as Azure DevOps Boards.
• Proven track record of leading agile projects and large-scale automation initiatives.
• In-depth understanding of IT infrastructure components including servers, networks, storage, and cloud environments.
• Experience in formulating and executing technology acquisition and integration strategies that align with business objectives.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication, collaboration, and interpersonal skills.
• Fluency in English, both written and spoken.
Apply by sending your CV to Navaid Faiz or Yasin and call to discuss your application further.